At V.B. Insurance Brokers Ltd., we value the privacy of your personal information as much as we value your business. Our Privacy Policy demonstrates our commitment to privacy while complying with privacy legislation.

What do we need?

We will only ask you for relevant personal information that we need to serve your insurance and related product needs. We want to understand you, to ensure that you are eligible for our products and services, and to protect you, the insurance companies we work with, and us against error and fraud. We may ask for the following:

• Basic information including name, address, telephone and fax numbers, date of birth, email address. This information identifies you as an individual and relates specifically to you.
• Employment information, to help us identify whether you may qualify for special discounts.
• Marital status and members of the household. This information allows us to ensure that we are providing you with the appropriate coverage for your personal circumstances.
• Financial information such as bank account number or credit card number, only for the purpose of collecting premium.
• Insurance and conviction history, which is required to assess your eligibility for certain insurance coverage. This also includes payment records.
• Details about your property such as the value of your home and contents, or vehicle use, to allow us to ensure appropriate levels of insurance coverage.
• Medical information such as any condition that may affect the operation of a vehicle.

We may obtain this information from:

• You
• Insurance companies
• Other insurance brokers or agents
• Credit Organizations
• Motor vehicle and driver licensing authorities
• Financial institutions
• Medical professionals

Who do we disclose your personal information to?

It is our job to manage both your insurance portfolio and preserve your privacy. We may provide relevant information to:

• Insurance companies
• Other insurance brokers
• Financial institutions, such as the organization that may carry your mortgage
• Claims adjusters or lawyers
• Motor vehicle and driver licensing authorities
• Law enforcement
• As required by law

How do we protect your personal information?

We use care and strict security safeguards when storing or destroying your personal information in order to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, and will only retain it for as long as is necessary, or as required by law. We also work with you to ensure your personal information is accurate and up to date. Please keep us advised of any changes to your personal information.

Consent

Your knowledge and consent are required before we may collect, use or disclose your personal information, except in situations were required or permitted by the law, such as during a fraud investigation, or an investigation by the police. V.B. Insurance Brokers Ltd may determine that consent has been implied by client actions, such as applying for a policy.

Privacy Internet Communication

As the privacy of communication over the Internet cannot be guaranteed, we do not assume any responsibility for any harm, loss, or damage that might occur by the sending of personal and confidential information.

In using this site, you signify your consent to our privacy policy. If you are not in agreement, please do not use the site. We reserve the right, at our discretion, to update, change, modify, add, or remove this policy from time to time, as appropriate. Should we make changes, we will publish these on the site in a timely fashion.

Please do not hesitate to contact our Privacy Officer should you have any questions. Our Privacy Officer can be contacted at privacy@vbins.ab.ca